GEO Report · CrawlSpider
Does AI Recommend Zoom? A Live Business software Study
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We asked ChatGPT and Gemini real questions about business software tools to see whether Zoom comes up — and how often AI recommends it over the alternatives.
AI answers sampled through 2026-10-11 · refreshed on a schedule
83.3%visible in AI answers
AI named Zoom in 4 of 5 answers to unprompted questions about business software tools.
- Gemini mentions Zoom in 66.7% of answers · avg rank #5.5
- ChatGPT mentions Zoom in 100% of answers · avg rank #3.5
Competitive Visibility 83.3% | Brand Sentiment 40% | Average Rank 4.50 | Top 3 Rate 40% |
Visibility by buyer intent
| Discovery Does AI surface you when nobody names you?
| 66.7% 2/3 prompts · avg rank 6.50 |
| Evaluation sentiment How does AI talk about you by name?
| 50% 2 branded · 1 positive · 1 mixed |
| Comparison sentiment How do you fare head-to-head?
| 100% 1 branded · 1 positive |
| Alternatives sentiment Are you offered as a switch from a rival?
| 0% 2 branded · 2 neutral |
| Use Case Are you the pick for a specific need?
| 100% 2/2 prompts · avg rank 2.50 |
Per-assistant breakdown
| Assistant | Visibility | Avg rank | Top 3 |
|---|
| Claude | — | — | 0 |
| Gemini | 66.7% | 5.50 | 1 |
| ChatGPT | 100% | 3.50 | 1 |
| Perplexity | — | — | 0 |
Competitor mention share
| Brand / competitor | Mentions | Share |
|---|
| Zoom (you) | 122 | 40% |
| Slack | 149 | 48.9% |
| Canva | 21 | 6.9% |
| Dropbox | 11 | 3.6% |
| DocuSign | 2 | 0.7% |
Competitors found in AI answers (named by the AI, not on your tracked list)
| Name | In answers | Prompts | Avg rank |
|---|
| Asana | 148 | 3 | 4.60 |
| Google Workspace | 124 | 4 | 4.00 |
| Microsoft Teams | 102 | 5 | 2.50 |
| Trello | 74 | 3 | 2.40 |
| Microsoft 365 | 70 | 3 | 2.60 |
| Google Meet | 70 | 2 | 1.90 |
| Cisco Webex | 69 | 2 | 3.00 |
| HubSpot | 62 | 2 | 6.50 |
| Salesforce | 62 | 2 | 5.70 |
| Notion | 57 | 3 | 6.50 |
| QuickBooks Online | 51 | 2 | 2.90 |
| QuickBooks | 47 | 2 | 4.30 |
+8 more in the app.
Missed opportunities (competitors appeared, Zoom didn't)
| Prompt | Pool | Assistant | Competitors present |
|---|
| Which business software tools would you recommend and why? | discovery | Gemini | Slack |
| What are the best business software tools? | discovery | ChatGPT | Slack |
| What are the best business software tools? | discovery | Gemini | Slack |
Top cited domains
Recent AI responses
| Assistant | Prompt | Pool | Result | When |
|---|
| Gemini | Which business software tools would you recommend and why? | discovery | not mentioned | Oct 11, 2026 8:00am |
| ChatGPT | Is Zoom a good choice? What are its pros and cons? | evaluation | mixed | Oct 11, 2026 7:00am |
| Gemini | Is Zoom a good choice? What are its pros and cons? | evaluation | positive | Oct 11, 2026 5:45am |
| Gemini | What are the best business software tools? | discovery | #8 | Oct 11, 2026 5:40am |
| ChatGPT | Which business software tools would you recommend and why? | discovery | #5 | Oct 11, 2026 4:25am |
| Gemini | Which business software tools are best for remote teams? | use_case | #3 | Oct 11, 2026 3:55am |
| Gemini | What are the best alternatives to Zoom? | alternatives | neutral | Oct 11, 2026 3:35am |
| Gemini | Zoom vs Dropbox — which is better? | comparison | positive | Oct 11, 2026 3:25am |
| ChatGPT | Which business software tools are best for remote teams? | use_case | #2 | Oct 11, 2026 2:25am |
| ChatGPT | What are the best alternatives to Zoom? | alternatives | neutral | Oct 11, 2026 1:15am |
| ChatGPT | What are the best business software tools? | discovery | #7 | Oct 10, 2026 10:55am |
| ChatGPT | Zoom vs Dropbox — which is better? | comparison | positive | Oct 10, 2026 9:20am |
Questions we test
- What are the best alternatives to Zoom?
- Zoom vs Dropbox — which is better?
- What are the best business software tools?
- Which business software tools would you recommend and why?
- Is Zoom a good choice? What are its pros and cons?
- Which business software tools are best for remote teams?
Competitive questions omit the brand name, so a mention means AI surfaced Zoom on its own.
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